Works

Key Career Milestones

  • 1982 – 8 yr old seeing ATARI 2600 Pacman ignited my first love in technologies
  • 1983 – 9 yr old learned BASIC on the Commodore Vic 20
  • 1991 – high school award for exceptional achievements in computers
  • 1996 – pc hardware & network engineer at Al-Zakira computer computer company
  • 1997 – Webmaster of Internet Traders LebIndex.com
  • 1998 – BSc in Computer Science at American University of Beirut; student society president
  • 1998 – Webmaster of the Lebanese army website and online publications
  • 1999 – Webmaster of WebLeap LebSearch.com
  • 1999 – development lead at Knowledgeview Ltd
  • 2001 – development lead at Verizon; built 1st enterprise chat bot
  • 2006 – IT operations manager at Verizon – lead global IT teams
  • 2006 – MBA from the University of Dallas concentration finance
  • 2014 – IT associate director & certified lean six sigma black belt at Verizon – lead transformational initiatives
  • 2015 – PhD in management and technology – Walden University
  • 2017 – Director at Thomson Reuters – lead learning product & various AI solutions for tax professionals; created Dallas AI lab
  • 2019 – Senior Director at Banfield Pet Hospital – lead data, product, and testing teams; lead innovation and transformational initiatives
  • 2021 – VP of Software Development Engineering at 1010data – lead software development and data engineering of innovative and enterprise-grade data products

Publications & Presentations

  • 2021 – Coder Voice Podcast guest – topic “Passion in Computers since the 80s” 
  • 2020 – e-book chapter “IT Must Tell Its Story Better to Enable Business Success” 
  • 2020 – “IT Transformation: Rewiring CIO Behavior”– Seattle CIO/CISO Conference 
  • 2019 – “NLP: Then, Now, and What I Hope is Coming” – Startup Magazine 
  • 2019 – “Scaling without Stagnating” Panelist – Dallas Startup Week 
  • 2019 – “Applied AI/ML in the Workplace – Geek Food for Thought” UT Austin 
  • 2019 – “Lightning Talk – Course Sentiment Tweets with AutoML” – Thomson Reuters 
  • 2019 – “AI & I At Work” UT Dallas MIS Club Presentation 
  • 2018 – “Practical and collaborative methods for machine learning projects” – IDEA Dallas Data Science 
  • 2017 – “Open-Source Do’s and Don’ts” – Thomson Reuters Unconference
  • 2015 – PhD Dissertation “Effects of Investor Sentiment Using Social Media on Corporate Financial Distress. Walden Dissertations and Doctoral Studies.” – Walden University